Service is the experiencing of enterprise personification, and the key to increasing the level of brand loyalties. Henglitong is devoted to the pre-sale, on-sale and after-sale processes with total enthusiasm, and fully focuses on the using conditions of the sold products to guarantee that each product out of the factory maintains the best operational state."Think about what customers think, and care about what customers need".Wherever there are Henglitong's products,there are the enthusiastic service records of our technical and maintenance personnel.
Pre-Sale:In accordance with the user's demand，Company provides the whole-directional consultation concerning the specialty of ventilation and air exchange, analyses the situation of user's demand and operatonal environment, and designs the best-fit production and processing scheme for the users.
On-Sale: Company provides users with standard and systematic technical training,promotes the knowledge of ventilation and environmental protection,provides consultation concerning maintenance knowledge and the whole range of services from installation to adjustment.
After-Sale: Company sets up the archives of the use and maintenance of the fans, electro-motors and switches on the basis of customers' conditions and keeps informed of the using conditions of the users. Set up a store of spare parts for fans and switches to satisfy users' needs for replacement of parts during maintenance.